Terms of Service

Last Updated: October 26, 2023

Welcome to Melbourne Diverse Plumbing Pty Ltd. These Terms of Service govern your access to and use of our services provided by Melbourne Diverse Plumbing Pty Ltd (ABN 88 702 650 413). By accessing or using our services, you agree to be bound by these terms.

1. Services

Melbourne Diverse Plumbing Pty Ltd provides residential and commercial plumbing services. The specifics of the services to be provided will be agreed upon at the time of booking and may be detailed in a separate quote or service agreement.

2. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, in accordance with Australian Consumer Law and other applicable laws.

3. Payment Terms

Payment terms will be outlined in the provided quote or service agreement. Unless otherwise specified, payment is due upon completion of services. Late payments may incur additional charges.

4. Cancellations and Rescheduling

We understand that circumstances can change. Please provide as much notice as possible if you need to cancel or reschedule a service appointment. Fees may apply for cancellations made with less than 24 hours' notice.

5. Warranties and Guarantees

Melbourne Diverse Plumbing Pty Ltd guarantees its workmanship and the materials used, subject to normal wear and tear and proper maintenance by the client. Specific warranty periods will be detailed on your invoice or service agreement.

6. Liability

Our liability is limited to the cost of rectifying defective work. We are not liable for any indirect, consequential, or incidental damages arising from the provision of our services, except where prohibited by law.

7. Australian Consumer Law

These terms are subject to the Australian Consumer Law (ACL). Where any part of these terms may be inconsistent with the ACL, the ACL shall prevail, and our liability shall be limited to the extent permitted by the ACL, including offering to repair or replace goods or re-supply services if they are not of acceptable quality.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: ceo@melbournediverseplumbing.online

ABN: 88 702 650 413